Unzip: "Windows has blocked access to this file"
When you download Simillar for the first time, you must unzip the folder.
The Windows unzipping tool sometimes prevents this action, displaying the following error:
"Windows has blocked access to this file to protect your computer."
If so, we recommend using 7-Zip to unzip the folder.
Simillar launch: "Windows has protected your computer"
Depending on your computer's security level, Windows may block the launch with the following message:
"Windows has protected your computer"
To continue, click on "Additional information" , then on "Continue anyway".
No content is loaded in the launcher.
If you are unable to connect to the launcher, check with your IT department that the following addresses are authorized:
Database access (Simillar, launcher version + Simillar) via the API:
https://esquisse-chantier-api-staging.plateforme.toolz-api.ovh/api/ ,
Accessing the database (Launcher: media, menu) via API:
Access to addressable properties (Catalog, land):
https://release.toolz.fr/ (subdomains)
Access to the executable:
The launcher remains stuck on "Downloading X/4"
Option 1: The Simillar folder is saved on a OneDrive. Please move it out of this OneDrive.
Option 2: The Simillar folder has a path that is too long (too many subfolders in the hierarchy, or names that are too long). Please move it to another folder with a shorter path.
Error "No Translation Found"
Simillar's folder is saved on a OneDrive. Please move it out of this OneDrive.
Another mistake?
If you have any other errors not listed here, please contact us at this address:
contact.simillar@arteliagroup.com
Describe your error in the email, and attach your logs.